Loyalty card policy

How it works

Present your Wood N’ Fire loyalty card at the cashier, every time you shop at our store. If you are ordering by phone, tell your Wood N’ Fire loyalty card number to the person taking your order. If you are ordering by email, write your Wood N’ Fire loyalty card number in the body of your email.
Every €1 of purchases adds 1 point to the account of the Wood N’ Fire loyalty card holder.

The points you accumulate can be redeemed on any of our products.
Points have no expiration date, however the maximum amount that can be redeemed per transaction is €20.
Points cannot be redeemed during sale periods and on special offers.
The total number of points you have in your card account will be printed on your receipt, every time you make a purchase.

Redemption table:

The redemption table below shows the value of your points in Euro.

Wood N’ Fire Loyalty card points 250 500 1000 1500 2000
Value in Euro €2,50 €5 €10 €15 €20

Case of Loss

In case you lose your card, all you have to do is report the loss to our store. We will issue for you another card. This card will of course carry all the points you already have accumulated on your lost card.

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